Privacy Policy

Waterloo Christmas Lights takes christmas light installation requests from Waterloo and nearby — Uptown & MacGregor-Albert, Beechwood, Laurelwood included. Here is exactly what we keep and why.

What we keep

From the form: your name, phone number, email, and the address and the details of the job. From a phone call: the number you called from, the time, and any voicemail you leave along with its automatic transcript.

Where it goes

To answer your request and pass it to the one vetted, independent holiday lighting installer that covers Waterloo through this site. They contact you, quote in writing, and do the work under their own licences and insurance.

Cookies and tracking

No Google Analytics, no advertising pixels, no third-party trackers, and no cookies of our own. The web host keeps ordinary server logs (IP address, page, browser) for security.

How long we keep it

Requests are kept for follow-up and bookkeeping, then deleted. Voicemails are removed on a regular cycle rather than kept indefinitely.

Your rights

Under PIPEDA you can ask what we hold about you, have it corrected, or have it deleted — email hello@waterloochristmaslights.ca. Under CASL we contact you only with your consent; reply STOP to any text, or email the same address, to withdraw it.